Flexible Worker Advisor

Vacancy ID:
Trust Based
Salary Details:
Band 3 £17,700 - £20,200
Vacancy Type:
Fixed Term/Secondment
About The Role

Job Title: Team Administrator

Salary: Band 3 £17,700 - £20,200 per annum

Location: Trust Based -Southampton NHS Foundation Trust

Hours of work 37.5 hours Monday – Friday. Hours rotate between 8:00am-4:00pm and 9:00am-5:00pm
Contract Type: Temporary to March 2020
Do you have excellent interpersonal skills? Are you flexible, approachable and a team player? Do you have knowledge of IT systems, are you able to manage queries face to face and on the phone?
NHS Professionals client relations team would love to hear from you!
NHS Professionals run the temporary work placements at University Hospital Southampton NHS Foundation Trust, and we are looking for an team Administrator to start ASAP! 
You will work in partnership with Southern Health NHS Foundation Trust and be part of an enthusiastic and motivated team. You will liaise with the Trust, our healthcare professionals (Bank members) and Head Office to resolve queries, recruit staff and improve client satisfaction.If you have great organisation skills and resilience, strive in a busy environment along with enthusiasm and a proactive attitude then we would like to hear from you.Our team administrators provide day to day administrative support to our local Client Relationship team to help deliver a high level of service to our clients.
They act as a point of contact for trust staff and our healthcare professionals, troubleshooting local issues, representing NHS Professionals within client trusts, liaising with internal departments on behalf of trusts and general administrative duties.Occasional travel to other sites might be required, therefore a full UK driving license and your own car is desirable.

Key Tasks:

  • Develop working relationships with Ward Managers, Flexible Workers and internal NHS Professionals Departments
  • To provide a point of contact for high volumes of telephone, email and face to face enquiries for the Trust and our healthcare professionals (Bank Members), responding to their queries.
  • Maintain accurate documentation and records and escalating matters as appropriate
  • Participate in the recruitment process of our healthcare workers by checking all documentation, ensuring it meets compliance requirements and forwarding to the relevant departments

About The Candidate
  • Excellent organisation skills and resilience
  • Strive in a busy environment along with enthusiasm
  • Proactive attitude with a can do approach
  • Loves working on the front line engaging with people and have the personality, flexibility, knowledge and experience required to help us deliver a high level of service to our clients
  • Ability to work in a highly motivated and performance driven team
About The Company
NHS Professionals (NHSP) is the market leader in managed flexible worker services. We work in partnership with NHS Trusts around the country to reduce their reliance on expensive agencies by helping them build their own staff banks.

We boast the largest database of more than 100,000 general and specialist nurses, doctors, midwives, administrative and allied healthcare professionals registered on our bank.

We are extremely proud of our bank members, all of whom provide essential shift cover for our NHS clients to help them deliver safe, efficient and effective health services.

NHS Professionals is embraced by the NHS.  We are trusted for our shared values, our leadership in flexible working and the contribution we make to the healthcare community. 

Our people love working at NHS Professionals - together we help one another deliver the highest level of service. Our vision is to have a ‘One NHSP’ team who feel knowledgeable, confident and empowered.

What perks are we offering in return?

  • Competitive salary with the opportunity for progression for exceptional performers
  • 27 days’ annual leave per year plus 8 public holidays
  • Access to a stakeholder pension scheme
  • Health and wellbeing support
  • Access to a discount scheme and an employee recognition scheme.
  • Agile working
  • Ability to buy and sell annual leave

Please note: In 2010 NHS Professionals moved to Limited Company status and therefore Agenda for Change terms and conditions are not applicable to this role.

We reserve the right to close this vacancy early if sufficient applications are received. We will not contact unsuccessful applicants, therefore if you do not hear from us within 14 days of the vacancy closing, please assume that your application has been unsuccessful.

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