‘For me, this is more than a job. I’m investing my time, knowledge and experience in an organisation that’s investing in me.’

Jay Bolaky

Service Centre Manager

Find out about our career development programme

‘We look after our colleagues, so they can look after our customers.’

Erica Armfield

Service Excellence Lead

Find out more about our commitment to well-being

‘I was looking for a role where I could enjoy a healthy work/life balance and NHS Professionals has given me exactly that - how they look after their people really makes a huge difference’

Suzanne Taylor

Service Centre Operations Manager

Find out about some of the benefits of working for us

Customer Service Jobs at NHS Professionals

At the heart of everything we do is a passion for providing a great customer experience. But where this really stands out is within our Customer Service teams. Engaging with either our flexible workers or our customers within the NHS, these teams are trained to provide the very best support. Whether that’s answering queries via live-chat, over the phone or face to face at one of our onsite offices, our people are committed to delivering an outstanding experience, every time.

To be great at what we do, we only hire great people: people who are passionate, knowledgeable and, most importantly, who care. Join us and you’ll be part of a customer-focused organisation, receiving first-class training, and exceptional career development opportunities. You’ll enjoy great benefits, such as a generous annual leave allowance of 27 days and access to a range of exclusive discounts and money saving offers.

It’s in our DNA to care, so we’ll always make sure our people have everything they need to succeed.

Current Vacancies

Latest

Onboarding Coordinator

All Locations
Hemel Hempstead, Homebased / Remote
Vacancy:
3181
Position
Customer Service
Advertising Salary
£20,000 - £22,500 per annum depending on skills and experience
Careers Site Advertising End Date
02 Dec 2022
Vacancy Type
Permanent
Latest

Customer Support Advisor

All Locations
Hemel Hempstead or Leeds or Homebased or Manchester
Vacancy:
2886
Position
Customer Service
Advertising Salary
£20,000 per annum
Careers Site Advertising End Date
09 Dec 2022
Vacancy Type
Permanent
Latest

Customer Service Advisor

All Locations
Trust Based, East Suffolk and North Essex NHS Foundation Trust
Vacancy:
3017
Position
Customer Service
Advertising Salary
£20,000 - £22,500 per annum
Careers Site Advertising End Date
03 Dec 2022
Vacancy Type
Permanent
Latest

Customer Service Advisor

All Locations
Trust Based, Manchester, Stockport NHS Foundation Trust, Tameside Hospital NHS Foundation Trust
Vacancy:
3229
Position
Customer Service
Advertising Salary
£20,000 per annum
Careers Site Advertising End Date
08 Dec 2022
Vacancy Type
Permanent
Latest

Trust Services Partner - 6 Months FTC

All Locations
Surrey and Borders Partnership NHS Foundation Trust
Vacancy:
2888
Position
Customer Service
Advertising Salary
£24,000 per annum
Careers Site Advertising End Date
11 Dec 2022
Vacancy Type
Permanent