Internal Communications and Engagement Executive
Are you looking to take the next step in your career in internal communications and employee engagement? As a fast-paced organisation supporting the NHS, we need someone to help tell our story to more than 1,000 corporate employees based all over the country.
About us
Our internal communications team is the heartbeat of NHS Professionals. We tell our people what is happening in the business, using our creativity to engage and inspire them.
In this team, no two days are the same! We communicate on a wide range of topics, using a variety of tools and channels, including video, email, internal social media, webinars and the company intranet.
Our work ranges from keeping our people updated on new business processes and letting them know about our great employee benefits, to celebrating our successes and bringing company strategy to life. We are plugged into every part of the business, helping our teams to fulfil our purpose of Putting People in Places to Care.
About you
We are looking for a natural storyteller with a strong sense of curiosity and a real interest in people.
You will have a great eye for detail and the ability to break down complex stories into flawless, engaging content. If someone hands you something written in jargon, you can quickly rewrite it into plain English.
As a trusted communications advisor, you will be comfortable liaising with stakeholders from all over the business and will be able to handle sensitive and confidential information appropriately.
Reporting in to the Internal Communications & Engagement Manager, and as part of the wider team of 30+ in the Marketing & Brand department, you will be tech-savvy and comfortable in getting to grips with different IT platforms. A background in marketing and communications, with an strong understanding of best practice in this area will be a real advantage.
Responsibilities
- Plan and produce engaging collateral to communicate important topics and key business priorities, using a range of media including but not limited to email; Viva Engage posts; webinars; intranet content; videos; and podcasts.
- In addition to communicating corporate objectives and ad hoc priorities, liaise with stakeholders as appropriate to drive strategic initiatives such as health and wellbeing, diversity and inclusion, corporate social responsibility, and sustainability.
- Organise and facilitate internal webinars on key topics, as required.
- Be the first point of contact for internal communication requests from stakeholders across the business.
- Coordinate team workflows and maintain our rolling internal communications plan, using our planning tool Asana.
- Collate qualitative and quantitative feedback on our internal communications, and coordinate frequent focus group sessions to understand how our content is being received by the business.
- Review our performance (including email open rates, click-throughs and read time), and maintain the monthly Internal Communications Dashboard.
- Identify latest trends and best practice in internal communication techniques, and work with the Internal Communications and Engagement Manager to implement these.
- As a key internal brand champion for NHSP and associated brands, work with the wider team to ensure that all internal communications are consistent with and support NHSP’s brand strategy and tone of voice.
Apply today for this unique and exciting role in this award-winning provider of workforce solutions to the NHS.