All Locations
Hemel Hempstead
Vacancy:
4415
Position
IT
Advertising Salary
£40,000 per annum
Careers Site Advertising End Date
03 Feb 2025
Vacancy Type
Permanent
About The Role
Are you passionate about optimising systems and enhancing user experiences?
Do you thrive on improving processes and driving adoption of technology?

If so, we have an exciting opportunity for you!


We are seeking a dynamic Salesforce System Administrator to join our IT team at NHS Professionals. You will be instrumental in the ongoing administration of our greenfield Salesforce implementation. With a track record of success in leveraging the Force.com platform, you'll help our team work smarter, not harder. Join us and be a part of our journey towards excellence!

Key Responsibilities:
 
  • Collaborative Development: Work closely with Salesforce partners, functional leaders, organizational units, and subject matter experts to identify, develop, and deploy business processes.
  • Daily Management: Oversee day-to-day configuration, support, maintenance, and improvement of our CRM platform.
  • System Enhancements: Implement ongoing Salesforce declarative updates and changes in alignment with NHSP's Release Management process.
  • Efficient Deployments: Manage deployments using tools like Gearset as part of NHSP's release management process.
  • Administrative Functions: Handle user account maintenance, reports, dashboards, and conduct regular internal system audits.
  • Release Preparation: Prepare for internal and Salesforce releases.
  • Data Management: Oversee Salesforce.com data feeds and integrations.
  • Support Leadership: Lead “Help Desk” triage, prioritise requests, and provide Tier 2/3 SFDC support.
  • Environment Ownership: Take ownership of Salesforce environments.
  • Training & Development: Assist in training new users and grow the Salesforce.com skillset across the organisation.

About The Candidate
Requirements for Success:

Experience: demonstrable of hands-on Salesforce CRM System Administration
Knowledge: Experience with Sales Cloud & Service Cloud
Certification: SFDC admin certification (ADM201) or equivalent experience
Skills: Salesforce data loading experience
Preferred: Experience with Salesforce Platform App Builder, Advanced Administrator, SFDC architecture, Apex, LWC, and Visualforce development

Personal Attributes:

1. Enjoy working in a fast-paced, evolving industry
2. Work effectively both independently and in a team
3. Highly motivated self-starter, able to stay calm under pressure
4. Excellent listening, customer service, and communication skills
5. Strong analytical and problem-solving skills
6. Customer-focused
7. Able to organise workload and prioritise tasks proactively
8. Build rapport and relationships with stakeholders via phone and messaging
 
This role offers hybrid working, splitting time between either our Hemel Hempstead or Leeds office and remote work.
About Us

In return for your commitment, we will offer you some fantastic benefits:

  • Generous annual leave allowance - 27 days per year, plus bank holidays
  • A commitment to talent management & development
  • Star of the Month! -  Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
  • Pension – We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme
  • Life Assurance
  • Group Income Protection
  • Wellbeing Programme
  • Employee Assistance Programme
  • Employee Engagement & discounts platform

About Us:

NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.

We are particularly proud of being the first NHS organisation to gain the accreditation of Top Employer by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.

Apply