Client Relationship Advisor (For Doctors)

Are you an experienced service provider? Are you looking for something which you can mould and make yours?

We are a fast-paced organisation adding value to the NHS trusts in which we partner. Working daily with the wards to ensure all patients receive exceptional care by fulfilling the trusts workforce planning requirements.

We are looking for someone to be the face of the Doctors Account at the Northern Care Alliance. You will be part of a team based across multiple counties so you will need to be able to work independently and take full ownership on a day to day basis. 

Skills/Responsibilities:

This is a busy but rewarding role involving a large variety key tasks:

• Account management working alongside stakeholders
• Onboarding new workers
• Agency liaison
• Supporting with compliance maintenance
• Produce and analyse data from our in house systems
• Regularly visits wards to meet with managers and Dr's

This role will be based at The Northern Care Alliance, primarily based at Royal Oldham Hospital with weekly visits to Rochdale and Fairfield Hospital. Occasional travel to Salford Royal Hospital will also be required when covering team absences.

We are currently recruiting for a Trust Services Partner

37.5 Hours per Week / Monday – Friday On-Site

Location - Northern Care Alliance 

We are a fast-paced organisation adding value to the NHS trusts in which we partner. Working daily with the wards to ensure all patients receive exceptional care by fulfilling the trusts workforce planning requirements.

We are looking for someone to be the face of the Doctors Account at the Northern Care Alliance NHS Foundation Trust. You will be part of a team based across multiple counties so you will need to be able to work independently and take full ownership on a day to day basis. 

Skills/Responsibilities:

This is a busy but rewarding role involving a large variety key tasks

• Account management working alongside stakeholders
• Onboarding new workers
• Agency liaison
• Supporting with compliance maintenance
• Produce and analyse data from our in house systems
• Regularly visits wards to meet with managers and Dr's

This role will be based on site at the Royal Oldham Hospital. 

To be successful in this post you will need to:

• Have strong time management and diary skills with the ability to work to priorities and deadlines
• Be able to work autonomously and are self motivated
• Ability to negotiate with all stakeholders with tact and discretion
• Have excellent interpersonal communication skills, both written and verbal
• Be able to build effective working relationships with stakeholders across a wide range of professional and managerial groups
• Have a background of working in a demanding and fast paced environment
• Have strong Excel skills
• A knowledge of the NHS is beneficial not not essential

In return for your commitment, we will offer you some fantastic benefits:

• Generous annual leave allowance - 27 days per year, plus bank holidays
• A commitment to talent management & development
• Star of the Month! -  Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
• Pension – We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme
• Life Assurance
• Group Income Protection
• Wellbeing Programme
• Employee Assistance Programme
• Employee Engagement & discounts platform

About Us:

NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.

We are particularly proud of being the first NHS organisation to gain the accreditation of Top Employer by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.