All Locations
Hemel Hempstead, Hybrid/Remote, London
Vacancy ID:
4747
Position
Business Development
Advertising Salary
Competitive salary
Careers Site Advertising End Date
10 Apr 2026
Vacancy Type
Permanent

About The Role

NHS Professionals is recruiting an Enterprise Chief Operating Officer.

As the Enterprise Chief Operating Officer (COO) you will be responsible for driving operational excellence, efficiency, and scalable growth across the organisation.

This is a key member of the Executive Committee, and as the COO, you will be responsible for overseeing end-to-end business revenue and operations, to ensure NHS Professionals delivers profitable and high-quality staffing solutions to clients.

The role of Enterprise COO will work closely with the CEO to develop and implement a high-performing, data-driven, and customer-centric revenue delivery model that supports sustainable growth, strengthens commercial performance, and embeds a culture of continuous improvement.

Responsibilities include;

  • Overseeing the day-to-day operations and effective functioning of the business, ensuring NHSP remains the provider of choice for NHS Trusts and flexible workers
  • Partner with the CEO to shape the business strategy, translating the vision into actionable plans
  • Optimise performance and drive overall growth and profitability
  • Accelerate the use of technology to deliver continued improvement and client satisfaction
  • Lead innovation in client acquisition and retention, revenue and margin delivery Job Description
  • Build a strong external image for NHS Professionals and create opportunities to enhance the profile of its services
  • Anticipate, review and evaluate opportunities and threats in the external environment and maintain the competitiveness and adaptability of the company
  • Develop and maintain constructive relationships with a variety of partners in the health system and central government, including NHS Trusts, Department of Health & Social Care, and NHS England

About The Candidate

To be successful in this post you will need to demonstrate;

  • Masters Degree level or equivalent professional qualification and/or work experience Experience
  • Proven experience working at Board level
  • Proven experience as a Chief Operations Officer or in a similarly senior role
  • Strong understanding of digital and business operations functions
  • Experience in operational delivery at scale
  • Demonstrable competency in strategic planning and digital business development
  • Experience in managing complex programmes and leading cross-functional teams
  • Significant experience of directing and influencing functions across an enterprise
  • Technological Proficiency: understanding of technologies and business processes
  • Strategic vision and the ability to align initiatives, business objectives and long-term goals
  • Change and portfolio management
  • Customer Experience focus
  • Knowledge of industry regulations and compliance requirements
  • Excellent interpersonal and communication skills
  • Strong problem-solving and decision-making abilities
  • High drive with the ability to work cohesively / collaboratively within the Executive Committee
  • Agility and adaptability 
 

About Us

In return for your commitment, we will offer you some fantastic benefits:

  • Generous annual leave allowance with the ability to buy and sell - 27 days per year, plus bank holidays
  • A commitment to talent management & development
  • Values Star of the Month! -  Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
  • Pension – We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme
  • Life Assurance
  • Group Income Protection
  • Wellbeing Programme
  • Employee Assistance Programme
  • Employee Engagement & discounts platform

About Us:

NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.

NHSP is committed to being an inclusive employer of choice, working with a variety of partner organisations which provide valuable insights and best practice. We are accredited as a Top Employer by the Top Employers Institute and recognised as one of the Sunday Times Best Places to Work. As part of our ongoing commitment to equity, diversity and inclusion, we have been awarded the  Race Equality Code Quality Mark and are a signatory of Disability Confident, Menopause Pledge and Mental Health at Work Commitment.

Equality, Diversity & Inclusion (EDI)

As part of our commitment to EDI, as well as having a number of related staff support networks and calendar of activities, NHS professionals is also working to the following aims:
 
  • To ensure we become an inclusive recruiter of choice, encompassing a fully diverse workforce, which truly reflects society
  • To proactively embed the EDI agenda, in a meaningful way, in all that it does 
  • To create a psychologically safe environment in which everyone can thrive and be at their best 
  • To actively support and Include disabled people as part of our commitment to the Disability Confident scheme, including offering an interview to applicants to who meet the minimum criteria and choose to apply under the scheme.
 
We particularly welcome applications from people from minority groups and will provide support to ensure an equitable process.
 
 
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